Shipping POLICY
We know choosing the right wine and navigating an online shop can bring up a few questions.
Order Processing
All orders are carefully packed and processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next working day.
Shipping Locations
We currently ship to eligible locations where alcohol delivery is permitted by law. Availability may vary depending on regional regulations and carrier restrictions.
Delivery Timeframes
Delivery times depend on your location and selected shipping method. Most orders arrive within 3–7 business days after dispatch. Delays may occur due to weather, holidays, or courier service conditions.
Adult Signature Requirement
Wine deliveries require an adult of legal drinking age to be present at the time of delivery. A valid ID may be requested by the delivery partner.
Shipping Charges
Shipping fees are calculated at checkout based on your delivery address and order size. Any applicable taxes or duties will be clearly displayed before payment.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery in real time.
Delivery Issues
If your order arrives damaged, incorrect, or delayed, please contact our support team as soon as possible. We’ll work quickly to resolve the issue and ensure your satisfaction.
Shipping Restrictions
We do not ship to P.O. boxes or restricted locations. Customers are responsible for ensuring compliance with local alcohol laws before placing an order.